Protecting frontline caregivers:
Addressing violence in long-term care settings
Violence against frontline caregivers in long-term care settings is one of the most pervasive occupational safety challenges in healthcare. Studies consistently show that nursing and care staff in residential, psychiatric, and memory-care settings face some of the highest rates of physical assault of any professional group, with most incidents occurring during routine, hands-on care tasks.
The consequences extend beyond the individual. Workplace violence in healthcare is now one of the leading drivers of burnout and attrition across the sector. Fear of violence erodes morale, drives staff turnover, and ultimately degrades the quality of care that residents depend on. Addressing staff safety in long-term care is not just a legal obligation—it is a prerequisite for a stable, motivated care team.
A safety net that’s always there
Ascom’s Staff Safety solution combines personal duress alarm triggering, real-time location tracking, and mobile response workflows in one intuitive system. Panic button, man-down, no-movement, pull-cord, and timer alarms are all supported. Responders see exactly where to go and can act within seconds—indoors or out, on any shift.
Know exactly where your colleague needs you
In a large care home or multi-building campus, finding the right room fast can be the difference between a close call and a serious injury. Ascom’s real-time location system (RTLS) uses outdoor GPS with map view and indoor Wi-Fi and BLE/IR positioning to give every responder precise, live location data the moment an alarm fires. Depending of the workflow needed, each alert routes to the more relevant responder from broadcast to all to closest colleague.
Smart workflows that get the right people moving fast
Not every alarm needs to go to everyone. Configurable distribution lists, a dedicated web-based alarm dashboard, analytics reporting, and a full audit trail give care managers complete visibility and control over every incident.
